PLAN YEAR 2022

Certification

To sell Medicare plans, the Centers for Medicare and Medicaid Services (CMS) requires that every Agent – that’s you! – needs to complete annual Medicare and product-specific trainings.

You need certification if you’re new to either Humana or Medicare (or both), or you didn’t recertify with Humana last year.

CERTIFICATION 101

Who?

Anyone who has never sold Medicare with Humana – even if you sold Medicare with another carrier – has to complete initial certification. Same goes for Agents who have sold Humana Medicare products before but didn’t recertify with Humana the previous year (if that’s you, we missed you).

CERTIFICATION 101

What?

Before you can sell Humana’s Medicare Advantage and PDP plans, you need to pass two training courses: one focused on the basics of Medicare, and the other focused on Humana’s products.

CERTIFICATION 101

When?

Basically, there’s no deadline for your initial certification. But keep in mind, you can’t sell Humana’s Medicare Advantage or PDP products until you finish certification.

CERTIFICATION 101

How?

After you’re approved to contract with Humana, you’ll receive an email with instructions on how to certify within Humana MarketPoint University. 

First, choose whether you want to complete your training through AHIP or NAHU. Both cover your required training on Medicare basics, marketing, enrollment and Fraud Waste and Abuse. And both will give you six attempts to pass. If you select to get certified through NAHU, you may want to confirm that the certification will also be accepted by any other carriers you work with. 

Next, you’ll complete the Humana-specific part of certification. This course goes over our compliance, products and general guidance. You will complete the content with knowledge checks along the way. At the end, you attest that you understand and will follow all Humana guidance. 

And then you’re done! Thank you for certifying with Humana. 

What's Next?

Next Steps for Certification

Don’t hesitate to talk to your Humana representative if you have any questions along the way.

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Click on "MarketPoint University"

Additional information

Helpful Resources

How to Access AHIP and Transfer Your AHIP Score to Humana

Download

How to Access NAHU and Transfer Your NAHU Score to Humana

Download

How to Complete Humana MAPD & PDP Certification & Recertification

Download

How to Complete Humana MAPD & PDP Certification & Recertification State Farm

Download
EDUCATIONAL RESOURCES

Certification Resources

Access helpful resources for completing Humana certification for plan year 2022.

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