Anyone who has never sold Medicare with Humana – even if you sold Medicare with another carrier – has to complete initial certification. Same goes for Agents who have sold Humana Medicare products before but didn’t recertify with Humana the previous year (if that’s you, we missed you).

Before you can sell Humana’s Medicare Advantage and PDP plans, you need to pass two training courses: one focused on the basics of Medicare, and the other focused on Humana’s products.

Check out our video about the steps to becoming a certified agent.

Technically, there’s no deadline for your initial certification. However, you can’t sell Humana’s Medicare Advantage or PDP products until you finish certification.

After you’re approved to contract with Humana, you’ll get instructions on how to certify. You’ll need to take two courses: AHIP training and a Humana-specific training. AHIP covers CMS-approved Medicare basics, while the Humana course goes over compliance, products, and general guidance.

You will have 60 minutes to complete the test for AHIP. For the Humana portion of your training, you will complete the content, including knowledge checks, and attest that you understand and will follow all Humana guidance. There is no Humana-specific test. You will have 6 attempts to pass the AHIP portion of Certification.