So what is human care?
It’s the things we do instead of the words we say. Human care is asking, “How are you doing?” and actually listening to the answer. It’s helping your members find healthy recipes instead of just saying “Eat better.” And it’s checking in with them year-round, not only during AEP. Chances are, you already provide human care for your members. Now you know what to call it.
Get a sneak peek at what people will be seeing on TV, on the internet and all over this AEP.