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TRAINING EVENTS & WEBINARS

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Get registered for training on AEP, OEP, selling strategies, plans and products, technology tools, and more. Just use the dropdown menus to find the webinar or local event that’s right for you.

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Title
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State
Date & Time

Enrollment HUB: How to Complete an IDV Enrollment

Webinar

National

October 20, 2020 10:00 am

EST
During this session we will demonstrate how to complete an Individual Dental and/or Vision enrollment.

Agent Focused - North Carolina Broker Agent Virtual Office Hours with Kim Klein and Marc McMullin

Webinar

North Carolina

October 14, 2020 11:00 am

ET
Our virtual office hours are simply blocks of time where we will be accessible for you to drop-in to ask questions and have conversations with us. Agenda: Topics to be discussed but not limited to: • Enrollment Tools and Technology • Marketing Resources • Virtual Presentations (Educational, Sales, etc…) • Niche Marketing Opportunities (Dual Eligibles and Veterans)

AEP Academy / AEP Market Rollouts - Southern CA 2021 Benefits

Webinar

California

October 13, 2020 10:00 am

PT

AEP Academy / AEP Market Rollouts - Southern CA 2021 Benefits

Webinar

California

October 08, 2020 1:00 pm

PT

Agent Focused - North Carolina Broker Agent Virtual Office Hours with Kim Klein and Marc McMullin

Webinar

North Carolina

October 07, 2020 11:00 am

ET
Our virtual office hours are simply blocks of time where we will be accessible for you to drop-in to ask questions and have conversations with us. Agenda: Topics to be discussed but not limited to: • Enrollment Tools and Technology • Marketing Resources • Virtual Presentations (Educational, Sales, etc…) • Niche Marketing Opportunities (Dual Eligibles and Veterans)

AEP Academy / AEP Market Rollouts - Southern CA 2021 Benefits

Webinar

California

October 06, 2020 10:00 am

PT

AEP Academy / AEP Market Rollouts - 2021 Humana

Webinar

New York

October 01, 2020 2:00 pm

ET

AEP Academy / AEP Market Rollouts - Southern CA 2021 Benefits

Webinar

California

October 01, 2020 1:00 pm

PT

Agent Focused - North Carolina Broker Agent Virtual Office Hours with Kim Klein and Marc McMullin

Webinar

North Carolina

September 30, 2020 11:00 am

ET
Our virtual office hours are simply blocks of time where we will be accessible for you to drop-in to ask questions and have conversations with us. Agenda: Topics to be discussed but not limited to: • Enrollment Tools and Technology • Marketing Resources • Virtual Presentations (Educational, Sales, etc…) • Niche Marketing Opportunities (Dual Eligibles and Veterans)

AEP Academy / AEP Market Rollouts - 2021 - Dade

Webinar

Florida

September 30, 2020 10:00 am

ET

AEP Academy / AEP Market Rollouts - Charlotte and Western NC

Webinar

North Carolina

September 30, 2020 10:00 am

ET

SilverSneakers

Webinar

National

September 29, 2020 2:00 pm

EST
SilverSneakers is an important value added service that helps our members have healthier, more active lives. In fact, 80% of SilverSneakers participants said that it was important in their decision to join their health plan. Join the webinar to learn more about how SilverSneakers can benefit your members – and your book of business.

Agent Focused - North Carolina Broker Agent Virtual Office Hours with Chris Bieser and Melissa Conwell

Webinar

North Carolina

September 29, 2020 11:00 am

ET
Your success is our success, so we are trying to do everything we can to help you succeed. Our virtual office hours are simply blocks of time where we will be accessible for you to drop-in to ask questions and have conversations with us.

AEP Academy / AEP Market Rollouts - Southern CA 2021 Benefits

Webinar

California

September 29, 2020 10:00 am

PT

Veterans - Humana Honor Plan – MA and VA: The Reason for Both

Webinar

North Carolina

September 25, 2020 12:00 pm

ET

Assistance with State & Federal Benefits for Your Prospects (Florida Agents Only)

Webinar

Florida

September 24, 2020 3:00 pm

EST
The Social Service Department assists prospective and current members; and the community with applying for public assistance. This assistance and guidance is offered at no cost.  Find out how the Social Services Department can assist career and delegated sales agents with these needs.

AEP Academy / AEP Market Rollouts - 2021 Humana

Webinar

New York

September 24, 2020 2:00 pm

ET

Dual Eligible Basics & Medicaid

Webinar

National

September 24, 2020 10:00 am

EST
During this useful session, we will review the topics of Dual Eligible Special Needs Plans and Humana’s Special Care Coordination. We will cover Medicaid Eligible Plans, the availability of and enrollment in DE-SNP plans, and Special Election Periods that may impact dual eligible beneficiaries.

AEP Academy / AEP Market Rollouts - Southern CA 2021 Benefits

Webinar

California

September 24, 2020 10:00 am

PT

Go365 Overview

Webinar

National

September 23, 2020 3:00 pm

EST
Learn about the benefits of the Go365 Medicare product, why it’s a market differentiator, and how it can help you build your book of business as an agent. We’ll also cover strategies to increase Go365 member participation and engagement for closing gaps in care.

Agent Focused - North Carolina Broker Agent Virtual Office Hours with Kim Klein and Marc McMullin

Webinar

North Carolina

September 23, 2020 11:00 am

ET
Our virtual office hours are simply blocks of time where we will be accessible for you to drop-in to ask questions and have conversations with us. Agenda: Topics to be discussed but not limited to: • Enrollment Tools and Technology • Marketing Resources • Virtual Presentations (Educational, Sales, etc…) • Niche Marketing Opportunities (Dual Eligibles and Veterans)

AEP Academy / AEP Market Rollouts - 2021 - Dade

Webinar

Florida

September 23, 2020 10:00 am

ET

AEP Academy / AEP Market Rollouts - Charlotte and Western NC

Webinar

North Carolina

September 23, 2020 10:00 am

ET

Agent Focused - North Carolina Broker Agent Virtual Office Hours with Chris Bieser and Melissa Conwell

Webinar

North Carolina

September 22, 2020 11:00 am

ET
Your success is our success, so we are trying to do everything we can to help you succeed. Our virtual office hours are simply blocks of time where we will be accessible for you to drop-in to ask questions and have conversations with us.

AEP Academy / AEP Market Rollouts - Southern CA 2021 Benefits

Webinar

California

September 22, 2020 10:00 am

PT

Veterans - Humana Honor Plan – MA and VA: The Reason for Both

Webinar

North Carolina

September 18, 2020 12:00 pm

ET

AEP Academy / AEP Market Rollouts - 2021 Humana

Webinar

New York

September 17, 2020 2:00 pm

ET

AEP Academy / AEP Market Rollouts - Southern CA 2021 Benefits

Webinar

California

September 17, 2020 1:00 pm

PT

AEP Academy / AEP Market Rollouts - Austin 2021 AEP Academy Product Rollout

Webinar

Texas

September 17, 2020 1:00 pm

CT
WebEx meeting Meeting number (access code): 130 572 3914 Join by Phone Dial: 1-872-244-5900,, 1305723914 Dial: 1-800-937-7000,, 1305723914

SilverSneakers

Webinar

National

September 16, 2020 2:00 pm

EST
SilverSneakers is an important value added service that helps our members have healthier, more active lives. In fact, 80% of SilverSneakers participants said that it was important in their decision to join their health plan. Join the webinar to learn more about how SilverSneakers can benefit your members – and your book of business.

Agent Focused - North Carolina Broker Agent Virtual Office Hours with Kim Klein and Marc McMullin

Webinar

North Carolina

September 16, 2020 11:00 am

ET
Our virtual office hours are simply blocks of time where we will be accessible for you to drop-in to ask questions and have conversations with us. Agenda: Topics to be discussed but not limited to: • Enrollment Tools and Technology • Marketing Resources • Virtual Presentations (Educational, Sales, etc…) • Niche Marketing Opportunities (Dual Eligibles and Veterans)

AEP Academy / AEP Market Rollouts - Arizona- 2021

Webinar

Arizona

September 16, 2020 11:00 am

MT
Review 2021 Arizona MA and PDP plan offering and information regarding rewards program.

AEP Academy / AEP Market Rollouts - Charlotte and Western NC

Webinar

North Carolina

September 16, 2020 10:00 am

ET

AEP Academy / AEP Market Rollouts - 2021 - Dade

Webinar

Florida

September 16, 2020 10:00 am

ET

AEP Academy / AEP Market Rollouts - Southern CA 2021 Benefits

Webinar

California

September 15, 2020 1:00 pm

PT

Agent Focused - North Carolina Broker Agent Virtual Office Hours with Chris Bieser and Melissa Conwell

Webinar

North Carolina

September 15, 2020 11:00 am

ET
Your success is our success, so we are trying to do everything we can to help you succeed. Our virtual office hours are simply blocks of time where we will be accessible for you to drop-in to ask questions and have conversations with us.

Enrollment HUB: How to Complete an IDV Enrollment

Webinar

National

September 14, 2020 3:00 pm

EST
During this session we will demonstrate how to complete an Individual Dental and/or Vision enrollment.

Veterans - Humana Honor Plan – MA and VA: The Reason for Both

Webinar

North Carolina

September 11, 2020 12:00 pm

ET

AEP Academy / AEP Market Rollouts - 2021 Humana

Webinar

New York

September 10, 2020 2:00 pm

ET

AEP Academy / AEP Market Rollouts - Austin 2021 AEP Academy Product Rollout

Webinar

Texas

September 10, 2020 11:00 am

CT
Join from Computer WebEx meeting Meeting number (access code): 130 206 3045 Join by Phone Dial: 1-872-244-5900,, 1302063045 Dial: 1-800-937-7000,, 1302063045

AEP Academy / AEP Market Rollouts - Southern CA 2021 Benefits

Webinar

California

September 10, 2020 10:00 am

PT

Low Income Subsidy & Humana

Webinar

National

September 10, 2020 10:00 am

EST
This session explores the basics of Low Income Subsidies and how your clients may be eligible for coverage. We will discuss how LIS works and review the 2020 LIS Chart for insights on resource limits and cost shares for the various subsidy categories. There will be discussion of how Humana’s Dual Eligible Special Needs Plans may benefit LIS recipients, and how you can assist them with Special Election Periods.

AEP Academy / AEP Market Rollouts - Charlotte and Western NC

Webinar

North Carolina

September 09, 2020 2:00 pm

ET

Assistance with State & Federal Benefits for Your Prospects (Florida Agents Only)

Webinar

Florida

September 9, 2020 12:00 pm

EST
The Social Service Department assists prospective and current members; and the community with applying for public assistance. This assistance and guidance is offered at no cost.  Find out how the Social Services Department can assist career and delegated sales agents with these needs.

Agent Focused - North Carolina Broker Agent Virtual Office Hours with Kim Klein and Marc McMullin

Webinar

North Carolina

September 09, 2020 11:00 am

ET
Our virtual office hours are simply blocks of time where we will be accessible for you to drop-in to ask questions and have conversations with us. Agenda: Topics to be discussed but not limited to: • Enrollment Tools and Technology • Marketing Resources • Virtual Presentations (Educational, Sales, etc…) • Niche Marketing Opportunities (Dual Eligibles and Veterans)

AEP Academy / AEP Market Rollouts - Charlotte and Western NC

Webinar

North Carolina

September 09, 2020 10:00 am

ET

AEP Academy / AEP Market Rollouts - 2021 - Dade

Webinar

Florida

September 09, 2020 10:00 am

ET

Successful Virtual Meetings

Webinar

National

September 8, 2020 3:00 pm

EST
Maybe you’re already a pro at speaking to individuals and groups of people when you can see them face to face – but how are you at online interactions? Can you efficiently set up and host a virtual meeting? We can help. During this session we’ll talk about best practices for virtual meetings (providing examples within WebEx) and actions you can take to keep things engaging.

AEP Academy / AEP Market Rollouts - Southern CA 2021 Benefits

Webinar

California

September 08, 2020 1:00 pm

PT

Go365 Overview

Webinar

National

September 8, 2020 12:00 pm

EST
Learn about the benefits of the Go365 Medicare product, why it’s a market differentiator, and how it can help you build your book of business as an agent. We’ll also cover strategies to increase Go365 member participation and engagement for closing gaps in care.

Agent Focused - North Carolina Broker Agent Virtual Office Hours with Chris Bieser and Melissa Conwell

Webinar

North Carolina

September 08, 2020 11:00 am

ET
Your success is our success, so we are trying to do everything we can to help you succeed. Our virtual office hours are simply blocks of time where we will be accessible for you to drop-in to ask questions and have conversations with us.

AEP Academy / AEP Market Rollouts - San Antonio Market 2021

Webinar

Texas

September 08, 2020 10:30 am

CT
Join from Computer WebEx meeting Meeting number (access code): 130 911 2728 Join by Phone Dial: 1-872-244-5900,, 1309112728 Dial: 1-800-937-7000,, 1309112728

Veterans - Humana Honor Plan – MA and VA: The Reason for Both

Webinar

North Carolina

September 04, 2020 12:00 pm

ET

AEP Academy / AEP Market Rollouts - 2021 Humana

Webinar

New York

September 03, 2020 2:00 pm

ET

AEP Academy / AEP Market Rollouts - Arizona- 2021

Webinar

Arizona

September 03, 2020 1:00 pm

MT
Review Arizona 2021 MA and PDP plans plus rewards program information. This is a 2 hour meeting

AEP Academy / AEP Market Rollouts - Southern CA 2021 Benefits

Webinar

California

September 03, 2020 1:00 pm

PT

AEP Academy / AEP Market Rollouts - Austin 2021 AEP Academy Product Rollout

Webinar

Texas

September 03, 2020 1:00 pm

CT
Join from Computer WebEx meeting Meeting number (access code): 130 359 2789 Join by Phone Dial: 1-872-244-5900,, 1303592789 Dial: 1-800-937-7000,, 1303592789

AEP Academy / AEP Market Rollouts - Arizona- 2021

Webinar

Arizona

September 03, 2020 1:00 pm

MT
Review Arizona 2021 MA and PDP plans plus rewards program information. This is a 2 hour meeting

AEP Academy / AEP Market Rollouts - Arizona- 2021

Webinar

Arizona

September 03, 2020 1:00 pm

MT
Review Arizona 2021 MA and PDP plans plus rewards program information. This is a 2 hour meeting

Agent Focused - North Carolina Broker Agent Virtual Office Hours with Kim Klein and Marc McMullin

Webinar

North Carolina

September 02, 2020 11:00 am

ET
Our virtual office hours are simply blocks of time where we will be accessible for you to drop-in to ask questions and have conversations with us. Agenda: Topics to be discussed but not limited to: • Enrollment Tools and Technology • Marketing Resources • Virtual Presentations (Educational, Sales, etc…) • Niche Marketing Opportunities (Dual Eligibles and Veterans)

AEP Academy / AEP Market Rollouts - Charlotte and Western NC

Webinar

North Carolina

September 02, 2020 10:00 am

ET

AEP Academy / AEP Market Rollouts - Southern CA 2021 Benefits

Webinar

California

September 01, 2020 1:00 pm

PT

Agent Focused - North Carolina Broker Agent Virtual Office Hours with Chris Bieser and Melissa Conwell

Webinar

North Carolina

September 01, 2020 11:00 am

ET
Your success is our success, so we are trying to do everything we can to help you succeed. Our virtual office hours are simply blocks of time where we will be accessible for you to drop-in to ask questions and have conversations with us.

Veterans - Humana Honor Plan – MA and VA: The Reason for Both

Webinar

North Carolina

August 28, 2020 12:00 pm

ET

Veteran Healthcare Training

Webinar

National

August 27, 2020 4:00 pm

EST
Gain a better understanding of Veteran healthcare (VA, Tricare, TFL, ChampVA). Look to confidently engage with Veterans and their loved ones about their health care coverage and the options and resources available to them. This training will enable you to be a better resource to military Veterans and their loved ones.

AEP Academy / AEP Market Rollouts - Southern CA 2021 Benefits

Webinar

California

August 27, 2020 3:00 pm

PT

AEP Academy / AEP Market Rollouts - 2021 Humana

Webinar

New York

August 27, 2020 2:00 pm

ET

Successful Virtual Meetings

Webinar

National

August 27, 2020 12:00 pm

EST
Maybe you’re already a pro at speaking to individuals and groups of people when you can see them face to face – but how are you at online interactions? Can you efficiently set up and host a virtual meeting? We can help. During this session we’ll talk about best practices for virtual meetings (providing examples within WebEx) and actions you can take to keep things engaging.

AEP Academy / AEP Market Rollouts - Austin 2021 AEP Academy Product Rollout

Webinar

Texas

August 27, 2020 11:00 am

CT
WebEx meeting Meeting number (access code): 130 487 6536 Join by Phone Dial: 1-872-244-5900,, 1304876536 Dial: 1-800-937-7000,, 1304876536

Welcome to Enrollment HUB: What You Need to Know

Webinar

National

August 27, 2020 10:00 am

EST
During this webinar we will show you how to access and log-in to Enrollment HUB; what off-line mode is and how to use it; fill-out an SOA, enrollment application and additional forms; tips & tricks for efficiency. We will also have time devoted to Questions & Answers.

Email Plan-specific Sales Materials to Prospects using Digital Marketing Materials Tool

Webinar

National

August 26, 2020 3:00 pm

EST
The Digital Marketing Materials tool provides a way for agents to send plan-specific, CMS required sales materials via email to beneficiaries.  Once a sales presentation has been completed and materials have been reviewed, this process also allows a beneficiary to complete their enrollment application online - - all while making sure that the agent still gets full credit for the sale.  Learn how this tool can help increase your productivity and efficiency.

AEP Academy / AEP Market Rollouts - Charlotte and Western NC

Webinar

North Carolina

August 26, 2020 2:00 pm

ET

AEP Academy / AEP Market Rollouts - Southern CA 2021 Benefits

Webinar

California

August 26, 2020 1:00 pm

PT

Agent Focused - North Carolina Broker Agent Virtual Office Hours with Kim Klein and Marc McMullin

Webinar

North Carolina

August 26, 2020 11:00 am

ET
Our virtual office hours are simply blocks of time where we will be accessible for you to drop-in to ask questions and have conversations with us. Agenda: Topics to be discussed but not limited to: • Enrollment Tools and Technology • Marketing Resources • Virtual Presentations (Educational, Sales, etc…) • Niche Marketing Opportunities (Dual Eligibles and Veterans)

AEP Academy / AEP Market Rollouts - Charlotte and Western NC

Webinar

North Carolina

August 26, 2020 10:00 am

ET

Agent Focused - North Carolina Broker Agent Virtual Office Hours with Chris Bieser and Melissa Conwell

Webinar

North Carolina

August 25, 2020 11:00 am

ET
Your success is our success, so we are trying to do everything we can to help you succeed. Our virtual office hours are simply blocks of time where we will be accessible for you to drop-in to ask questions and have conversations with us.

Assistance with State & Federal Benefits for Your Prospects (Florida Agents Only)

Webinar

Florida

August 25, 2020 9:00 am

EST
The Social Service Department assists prospective and current members; and the community with applying for public assistance. This assistance and guidance is offered at no cost.  Find out how the Social Services Department can assist career and delegated sales agents with these needs.

AEP Academy / AEP Market Rollouts - Arizona- 2021

Webinar

Arizona

August 25, 2020 9:00 am

MT
Review 2021 MA and PDP benefits in addition to reward information . This is a 2 hour meeting

AEP Academy / AEP Market Rollouts - Arizona- 2021

Webinar

Arizona

August 25, 2020 9:00 am

MT
Review 2021 MA and PDP benefits in addition to reward information . This is a 2 hour meeting

MyHumana Business Center and Service Inquiries

Webinar

National

August 24, 2020 3:00 pm

EST
The My Humana Business provides quick access to your applications and policies so you can easily manager your business. This webinar will provide an overview of this tool, working with reports, checking application status and submitting service inquiries.

AEP Academy / AEP Market Rollouts - New Mexico 2021 Plan Rollout

Webinar

New Mexico

August 21, 2020 3:00 pm

MT
New Mexico 2021 Plan Focus

AEP Academy / AEP Market Rollouts - Humana NC – Triad Region

Webinar

North Carolina

August 21, 2020 1:30 pm

ET

Veterans - Humana Honor Plan – MA and VA: The Reason for Both

Webinar

North Carolina

August 21, 2020 12:00 pm

ET

AEP Academy / AEP Market Rollouts - New Mexico 2021 Plan Rollout

Webinar

New Mexico

August 21, 2020 11:00 am

MT
All New Mexico 2021 Plan Focus

AEP Academy / AEP Market Rollouts - Humana NC – Triad Region

Webinar

North Carolina

August 21, 2020 9:30 am

ET

AEP Academy / AEP Market Rollouts - 2021 Humana

Webinar

New York

August 20, 2020 2:00 pm

ET

Sales & Marketing Strategies - Humana Market Resource Center Training

Webinar

Texas

August 20, 2020 1:30 pm

CT
Join from Computer WebEx meeting Meeting number (access code): 130 317 4191 Join by Phone Dial: 1-872-244-5900,, 1303174191 Dial: 1-800-937-7000,, 1303174191

AEP Academy / AEP Market Rollouts - New Jersey 2021 Full Review

Webinar

New Jersey

August 20, 2020 11:00 am

ET
2021 AEP Training Events. During this training the leadership team will share plan details and opportunities in the market

AEP Academy / AEP Market Rollouts - Southern CA 2021 Benefits

Webinar

California

August 20, 2020 10:00 am

PT

AEP Academy / AEP Market Rollouts - 2021 Palm Beach Humana Plan Benefits

Webinar

Florida

August 20, 2020 10:00 am

ET
Palm Beach plan details for 2021 and introducing New Agent incentive Reach Rewards Program.

Welcome to Enrollment HUB: What You Need to Know

Webinar

National

August 20, 2020 10:00 am

EST
During this webinar we will show you how to access and log-in to Enrollment HUB; what off-line mode is and how to use it; fill-out an SOA, enrollment application and additional forms; tips & tricks for efficiency. We will also have time devoted to Questions & Answers.

Go365 Overview

Webinar

National

August 20, 2020 9:00 am

EST
Learn about the benefits of the Go365 Medicare product, why it’s a market differentiator, and how it can help you build your book of business as an agent. We’ll also cover strategies to increase Go365 member participation and engagement for closing gaps in care.

AEP Academy / AEP Market Rollouts - Charlotte and Western NC

Webinar

North Carolina

August 19, 2020 2:00 pm

ET

AEP Academy / AEP Market Rollouts - Humana NC – Triangle & Perimeter

Webinar

North Carolina

August 19, 2020 1:30 pm

ET

Dual Eligible Basics & Medicaid

Webinar

National

August 19, 2020 1:00 pm

EST
During this useful session, we will review the topics of Dual Eligible Special Needs Plans and Humana’s Special Care Coordination. We will cover Medicaid Eligible Plans, the availability of and enrollment in DE-SNP plans, and Special Election Periods that may impact dual eligible beneficiaries.

Agent Focused - North Carolina Broker Agent Virtual Office Hours with Kim Klein and Marc McMullin

Webinar

North Carolina

August 19, 2020 11:00 am

ET
Our virtual office hours are simply blocks of time where we will be accessible for you to drop-in to ask questions and have conversations with us. Agenda: Topics to be discussed but not limited to: • Enrollment Tools and Technology • Marketing Resources • Virtual Presentations (Educational, Sales, etc…) • Niche Marketing Opportunities (Dual Eligibles and Veterans)

AEP Academy / AEP Market Rollouts - Tidewater (VA Beach) Benefit Meeting

Webinar

Virginia

August 19, 2020 10:00 am

ET

AEP Academy / AEP Market Rollouts - 2021 Humana Space Coast Plan Benefits

Webinar

Florida

August 19, 2020 10:00 am

ET
Space Coast plan details for 2021 and Highlighting New Agent incentive Reach Rewards Program

AEP Academy / AEP Market Rollouts - Charlotte and Western NC

Webinar

North Carolina

August 19, 2020 10:00 am

ET

AEP Academy / AEP Market Rollouts - 2021 - Dade

Webinar

Florida

August 19, 2020 10:00 am

ET

AEP Academy / AEP Market Rollouts - Humana NC – Triangle & Perimeter

Webinar

North Carolina

August 19, 2020 9:30 am

ET

AEP Academy / AEP Market Rollouts - 2021 – Oklahoma

Webinar

Oklahoma

August 18, 2020 2:00 pm

CT
Come take a deep dive into the product offerings for Oklahoma in 2021. We will cover plan benefits, new tools & resources, opportunities within the market, and much more.

AEP Academy / AEP Market Rollouts - Palm Beach 2021 Benefits

Webinar

Florida

August 18, 2020 2:00 pm

ET
Excited to share 2021 benefits, learn about added benefits and changes that will help grow your business with Humana in Palm Beach County.

Agent Focused - North Carolina Broker Agent Virtual Office Hours with Chris Bieser and Melissa Conwell

Webinar

North Carolina

August 18, 2020 11:00 am

ET
Your success is our success, so we are trying to do everything we can to help you succeed. Our virtual office hours are simply blocks of time where we will be accessible for you to drop-in to ask questions and have conversations with us.

AEP Academy / AEP Market Rollouts - 2021 – Arkansas

Webinar

Arkansas

August 18, 2020 9:00 am

CT
Come take a deep dive into the product offerings for Arkansas in 2021. We will cover plan benefits, new tools & resources, opportunities within the market, and much more.

EXCLUSIVE VIRTUAL AEP ACADEMY EVENT | Southwest Region

Webinar

National

August 18, 2020 9:00 am

PST
Southwest Region:  AZ, CA, CO, HI, LA, MS, NM, NV, TX | 9AM - 11AM PST | 10AM - 12PM MST The AEP Academy experience is coming to your computer. AEP 2021 may look different, but you can still provide a more human healthcare experience for your members. At this virtual AEP Academy, we’re giving you a more human experience too. You can still watch live presentations. You can still network with other Agents. And you can still get the details you need to have a successful AEP. All from the comfort of your home.

Help Your Members Estimate Their Drug Costs Using Pharmacy Calculator

Webinar

National

August 17, 2020 3:00 pm

EST
This tool allows you to estimate drug costs, demonstrate which pharmacies can lower your member's drug costs, and show the cost savings between name brand and generic drugs. We will show you how to use it to best serve your members.

AEP Academy / AEP Market Rollouts - Humana NC – Eastern & SE NC

Webinar

North Carolina

August 17, 2020 1:30 pm

ET

Telephonic Enrollments, Electronic Signatures and IVR SOAs

Webinar

National

August 17, 2020 10:00 am

EST
This webinar is a refresher for experienced users of FastApp, Enrollment HUB, and Agent Workbench. It focuses on securing SOAs through the IVR system, the telephonic enrollment process as well as using the electronic signature method with prospects you are enrolling in a plan.

AEP Academy / AEP Market Rollouts - Humana NC – Eastern & SE NC

Webinar

North Carolina

August 17, 2020 9:30 am

ET

EXCLUSIVE VIRTUAL AEP ACADEMY EVENT | Southeast Region

Webinar

National

August 17, 2020 9:00 am

EST
Southeast Region: AL, GA, FL, Puerto Rico, SC, TN | 9AM - 11AM EST The AEP Academy experience is coming to your computer. AEP 2021 may look different, but you can still provide a more human healthcare experience for your members. At this virtual AEP Academy, we’re giving you a more human experience too. You can still watch live presentations. You can still network with other Agents. And you can still get the details you need to have a successful AEP. All from the comfort of your home.

Veterans - Humana Honor Plan – MA and VA: The Reason for Both

Webinar

North Carolina

August 14, 2020 12:00 pm

ET

Sales Technology Tools - Selling from the Couch

Webinar

Arkansas

August 13, 2020 2:00 pm

CT
Learn how to complete a compliant sales presentation and enrollment without face to face interaction with your client

Sales Technology Tools - Selling from the Couch

Webinar

Oklahoma

August 13, 2020 2:00 pm

CT
Learn how to complete a compliant sales presentation and enrollment without face to face interaction with your client

AEP Academy / AEP Market Rollouts - 2021 Humana

Webinar

New York

August 13, 2020 2:00 pm

ET

AEP Academy / AEP Market Rollouts - Southern New Mexico/El Paso, TX 2021 Plan Rollout

Webinar

Texas

August 13, 2020 2:00 pm

MT
Southern New Mexico & El Paso TX 2021 Plan Focus

Humana Vantage Agent Portal – An Agent’s Best Friend

Webinar

National

August 13, 2020 10:00 am

EST
We are making it even easier to locate marketing information, enrollment tools, and reports you need to build your business – using Humana Vantage Agent Portal. Join us to see the newest features, how they work and how they can make a difference with your sales success. This session is a little longer than usual – we have a lot to share.

AEP Academy / AEP Market Rollouts - Southern New Mexico/El Paso TX 2021 Plan Rollout

Webinar

Texas

August 13, 2020 10:00 am

MT
Focus on Southern New Mexico and El Paso TX 2021 Plans

Veteran Healthcare Training

Webinar

National

August 12, 2020 3:00 pm

EST
Gain a better understanding of Veteran healthcare (VA, Tricare, TFL, ChampVA). Look to confidently engage with Veterans and their loved ones about their health care coverage and the options and resources available to them. This training will enable you to be a better resource to military Veterans and their loved ones.

Low Income Subsidy & Humana

Webinar

National

August 12, 2020 1:00 pm

EST
This session explores the basics of Low Income Subsidies and how your clients may be eligible for coverage. We will discuss how LIS works and review the 2020 LIS Chart for insights on resource limits and cost shares for the various subsidy categories. There will be discussion of how Humana’s Dual Eligible Special Needs Plans may benefit LIS recipients, and how you can assist them with Special Election Periods.

Agent Focused - North Carolina Broker Agent Virtual Office Hours with Kim Klein and Marc McMullin

Webinar

North Carolina

August 12, 2020 11:00 am

ET
Our virtual office hours are simply blocks of time where we will be accessible for you to drop-in to ask questions and have conversations with us. Agenda: Topics to be discussed but not limited to: • Enrollment Tools and Technology • Marketing Resources • Virtual Presentations (Educational, Sales, etc…) • Niche Marketing Opportunities (Dual Eligibles and Veterans)

AEP Academy / AEP Market Rollouts - 2021 - Dade

Webinar

Florida

August 12, 2020 10:00 am

ET
2021 Benefits

AEP Academy / AEP Market Rollouts - Houston

Webinar

Texas

August 12, 2020 10:00 am

CT

AEP Academy / AEP Market Rollouts - Charlotte and Western NC

Webinar

North Carolina

August 12, 2020 10:00 am

ET

Enrollment HUB: How to Complete an IDV Enrollment

Webinar

National

August 12, 2020 10:00 am

EST
During this session we will demonstrate how to complete an Individual Dental and/or Vision enrollment.

Welcome to Enrollment HUB: What You Need to Know

Webinar

National

August 11, 2020 3:00 pm

EST
During this webinar we will show you how to access and log-in to Enrollment HUB; what off-line mode is and how to use it; fill-out an SOA, enrollment application and additional forms; tips & tricks for efficiency. We will also have time devoted to Questions & Answers.

Successful Virtual Meetings

Webinar

National

August 11, 2020 10:00 am

EST
Maybe you’re already a pro at speaking to individuals and groups of people when you can see them face to face – but how are you at online interactions? Can you efficiently set up and host a virtual meeting? We can help. During this session we’ll talk about best practices for virtual meetings (providing examples within WebEx) and actions you can take to keep things engaging.

Assistance with State & Federal Benefits for Your Prospects (Florida Agents Only)

Webinar

Florida

August 10, 2020 3:00 pm

EST
The Social Service Department assists prospective and current members; and the community with applying for public assistance. This assistance and guidance is offered at no cost.  Find out how the Social Services Department can assist career and delegated sales agents with these needs.

AEP Academy / AEP Market Rollouts - New Jersey 2021 Full Review

Webinar

New Jersey

August 10, 2020 2:00 pm

ET
2021 AEP Training Events. During this training the leadership team will share plan details and opportunities in the market

AEP Academy / AEP Market Rollouts - Houston

Webinar

Texas

August 10, 2020 1:00 pm

CT

AEP Academy / AEP Market Rollouts - Houston

Webinar

Texas

August 07, 2020 1:00 pm

CT

Veterans - Humana Honor Plan - MA and VA: The Reason for Both

Webinar

North Carolina

August 07, 2020 12:00 pm

ET

AEP Academy / AEP Market Rollouts - Colorado 2021 Plan Rollout

Webinar

Colorado

August 07, 2020 11:00 am

MT
All Colorado 2021 Plans

Sales Technology Tools - Selling from the Couch

Webinar

Oklahoma

August 06, 2020 2:00 pm

CT
Learn how to complete a compliant sales presentation and enrollment without face to face interaction with your client

Sales Technology Tools - Selling from the Couch

Webinar

Arkansas

August 06, 2020 2:00 pm

CT
Learn how to complete a compliant sales presentation and enrollment without face to face interaction with your client

Sales & Marketing Strategies - Humana Reach Rewards Program Webinar

Webinar

Texas

August 06, 2020 10:30 am

CT
WebEx meeting Meeting number (access code): 130 493 0793 Join by Phone Dial: 1-872-244-5900,, 1304930793 Dial: 1-800-937-7000,, 1304930793

AEP Academy / AEP Market Rollouts - 2021 Treasure Coast Humana Plan Benefits

Webinar

Florida

August 06, 2020 10:00 am

ET
Treasure coast plan details for 2021 and Highlighting New Agent incentive Reach Rewards Program

Agent Focused - Facebook Social Media Pilot

Webinar

Oklahoma

August 06, 2020 9:00 am

CT
Agents now have the ability to load content directly from the MRC to their Facebook business page. Come learn how to actively engage with your community utilizing social media.

EXCLUSIVE VIRTUAL AEP ACADEMY EVENT | Northeast Region

Webinar

National

August 6, 2020 9:00 am

CST
Northeast Region: CT, DC, DE, IN, KY, MA, ME, MD, MI, NC, NH, NJ, NY, OH, PA, RI, WV, VA, VT | 9AM - 11AM MST  |  10AM - 12PM CST   |  11AM - 1PM EST The AEP Academy experience is coming to your computer. AEP 2021 may look different, but you can still provide a more human healthcare experience for your members. At this virtual AEP Academy, we’re giving you a more human experience too. You can still watch live presentations. You can still network with other Agents. And you can still get the details you need to have a successful AEP. All from the comfort of your home.

Agent Focused - Facebook Social Media Pilot

Webinar

Arkansas

August 06, 2020 9:00 am

CT
Agents now have the ability to load content directly from the MRC to their Facebook business page. Come learn how to actively engage with your community utilizing social media.

Marketing Resource Center 101

Webinar

National

On Demand


How to Retain Clients and Enroll New Ones Post-AEP

Webinar

National

On Demand


The Humana Difference

Webinar

National

On Demand


The Medicare Advantage Opportunity with Humana

Webinar

National

On Demand


Understanding the Healthy Foods Card: How to Explain a Unique Benefit

Webinar

National

On Demand


Enrollment HUB: How to Complete an IDV Enrollment

Type

Webinar

State

National

Date & Time

October 20, 2020 10:00 am

EST
During this session we will demonstrate how to complete an Individual Dental and/or Vision enrollment.
Agent Focused - North Carolina Broker Agent Virtual Office Hours with Kim Klein and Marc McMullin

Type

Webinar

State

North Carolina

Date & Time

October 14, 2020 11:00 am

ET
Our virtual office hours are simply blocks of time where we will be accessible for you to drop-in to ask questions and have conversations with us. Agenda: Topics to be discussed but not limited to: • Enrollment Tools and Technology • Marketing Resources • Virtual Presentations (Educational, Sales, etc…) • Niche Marketing Opportunities (Dual Eligibles and Veterans)
AEP Academy / AEP Market Rollouts - Southern CA 2021 Benefits

Type

Webinar

State

California

Date & Time

October 13, 2020 10:00 am

PT
AEP Academy / AEP Market Rollouts - Southern CA 2021 Benefits

Type

Webinar

State

California

Date & Time

October 08, 2020 1:00 pm

PT
Agent Focused - North Carolina Broker Agent Virtual Office Hours with Kim Klein and Marc McMullin

Type

Webinar

State

North Carolina

Date & Time

October 07, 2020 11:00 am

ET
Our virtual office hours are simply blocks of time where we will be accessible for you to drop-in to ask questions and have conversations with us. Agenda: Topics to be discussed but not limited to: • Enrollment Tools and Technology • Marketing Resources • Virtual Presentations (Educational, Sales, etc…) • Niche Marketing Opportunities (Dual Eligibles and Veterans)
AEP Academy / AEP Market Rollouts - Southern CA 2021 Benefits

Type

Webinar

State

California

Date & Time

October 06, 2020 10:00 am

PT
AEP Academy / AEP Market Rollouts - 2021 Humana

Type

Webinar

State

New York

Date & Time

October 01, 2020 2:00 pm

ET
AEP Academy / AEP Market Rollouts - Southern CA 2021 Benefits

Type

Webinar

State

California

Date & Time

October 01, 2020 1:00 pm

PT
Agent Focused - North Carolina Broker Agent Virtual Office Hours with Kim Klein and Marc McMullin

Type

Webinar

State

North Carolina

Date & Time

September 30, 2020 11:00 am

ET
Our virtual office hours are simply blocks of time where we will be accessible for you to drop-in to ask questions and have conversations with us. Agenda: Topics to be discussed but not limited to: • Enrollment Tools and Technology • Marketing Resources • Virtual Presentations (Educational, Sales, etc…) • Niche Marketing Opportunities (Dual Eligibles and Veterans)
AEP Academy / AEP Market Rollouts - 2021 - Dade

Type

Webinar

State

Florida

Date & Time

September 30, 2020 10:00 am

ET
AEP Academy / AEP Market Rollouts - Charlotte and Western NC

Type

Webinar

State

North Carolina

Date & Time

September 30, 2020 10:00 am

ET
SilverSneakers

Type

Webinar

State

National

Date & Time

September 29, 2020 2:00 pm

EST
SilverSneakers is an important value added service that helps our members have healthier, more active lives. In fact, 80% of SilverSneakers participants said that it was important in their decision to join their health plan. Join the webinar to learn more about how SilverSneakers can benefit your members – and your book of business.
Agent Focused - North Carolina Broker Agent Virtual Office Hours with Chris Bieser and Melissa Conwell

Type

Webinar

State

North Carolina

Date & Time

September 29, 2020 11:00 am

ET
Your success is our success, so we are trying to do everything we can to help you succeed. Our virtual office hours are simply blocks of time where we will be accessible for you to drop-in to ask questions and have conversations with us.
AEP Academy / AEP Market Rollouts - Southern CA 2021 Benefits

Type

Webinar

State

California

Date & Time

September 29, 2020 10:00 am

PT
Veterans - Humana Honor Plan – MA and VA: The Reason for Both

Type

Webinar

State

North Carolina

Date & Time

September 25, 2020 12:00 pm

ET
Assistance with State & Federal Benefits for Your Prospects (Florida Agents Only)

Type

Webinar

State

Florida

Date & Time

September 24, 2020 3:00 pm

EST
The Social Service Department assists prospective and current members; and the community with applying for public assistance. This assistance and guidance is offered at no cost.  Find out how the Social Services Department can assist career and delegated sales agents with these needs.
AEP Academy / AEP Market Rollouts - 2021 Humana

Type

Webinar

State

New York

Date & Time

September 24, 2020 2:00 pm

ET
Dual Eligible Basics & Medicaid

Type

Webinar

State

National

Date & Time

September 24, 2020 10:00 am

EST
During this useful session, we will review the topics of Dual Eligible Special Needs Plans and Humana’s Special Care Coordination. We will cover Medicaid Eligible Plans, the availability of and enrollment in DE-SNP plans, and Special Election Periods that may impact dual eligible beneficiaries.
AEP Academy / AEP Market Rollouts - Southern CA 2021 Benefits

Type

Webinar

State

California

Date & Time

September 24, 2020 10:00 am

PT
Go365 Overview

Type

Webinar

State

National

Date & Time

September 23, 2020 3:00 pm

EST
Learn about the benefits of the Go365 Medicare product, why it’s a market differentiator, and how it can help you build your book of business as an agent. We’ll also cover strategies to increase Go365 member participation and engagement for closing gaps in care.
Agent Focused - North Carolina Broker Agent Virtual Office Hours with Kim Klein and Marc McMullin

Type

Webinar

State

North Carolina

Date & Time

September 23, 2020 11:00 am

ET
Our virtual office hours are simply blocks of time where we will be accessible for you to drop-in to ask questions and have conversations with us. Agenda: Topics to be discussed but not limited to: • Enrollment Tools and Technology • Marketing Resources • Virtual Presentations (Educational, Sales, etc…) • Niche Marketing Opportunities (Dual Eligibles and Veterans)
AEP Academy / AEP Market Rollouts - 2021 - Dade

Type

Webinar

State

Florida

Date & Time

September 23, 2020 10:00 am

ET
AEP Academy / AEP Market Rollouts - Charlotte and Western NC

Type

Webinar

State

North Carolina

Date & Time

September 23, 2020 10:00 am

ET
Agent Focused - North Carolina Broker Agent Virtual Office Hours with Chris Bieser and Melissa Conwell

Type

Webinar

State

North Carolina

Date & Time

September 22, 2020 11:00 am

ET
Your success is our success, so we are trying to do everything we can to help you succeed. Our virtual office hours are simply blocks of time where we will be accessible for you to drop-in to ask questions and have conversations with us.
AEP Academy / AEP Market Rollouts - Southern CA 2021 Benefits

Type

Webinar

State

California

Date & Time

September 22, 2020 10:00 am

PT
Veterans - Humana Honor Plan – MA and VA: The Reason for Both

Type

Webinar

State

North Carolina

Date & Time

September 18, 2020 12:00 pm

ET
AEP Academy / AEP Market Rollouts - 2021 Humana

Type

Webinar

State

New York

Date & Time

September 17, 2020 2:00 pm

ET
AEP Academy / AEP Market Rollouts - Southern CA 2021 Benefits

Type

Webinar

State

California

Date & Time

September 17, 2020 1:00 pm

PT
AEP Academy / AEP Market Rollouts - Austin 2021 AEP Academy Product Rollout

Type

Webinar

State

Texas

Date & Time

September 17, 2020 1:00 pm

CT
WebEx meeting Meeting number (access code): 130 572 3914 Join by Phone Dial: 1-872-244-5900,, 1305723914 Dial: 1-800-937-7000,, 1305723914
SilverSneakers

Type

Webinar

State

National

Date & Time

September 16, 2020 2:00 pm

EST
SilverSneakers is an important value added service that helps our members have healthier, more active lives. In fact, 80% of SilverSneakers participants said that it was important in their decision to join their health plan. Join the webinar to learn more about how SilverSneakers can benefit your members – and your book of business.
Agent Focused - North Carolina Broker Agent Virtual Office Hours with Kim Klein and Marc McMullin

Type

Webinar

State

North Carolina

Date & Time

September 16, 2020 11:00 am

ET
Our virtual office hours are simply blocks of time where we will be accessible for you to drop-in to ask questions and have conversations with us. Agenda: Topics to be discussed but not limited to: • Enrollment Tools and Technology • Marketing Resources • Virtual Presentations (Educational, Sales, etc…) • Niche Marketing Opportunities (Dual Eligibles and Veterans)
AEP Academy / AEP Market Rollouts - Arizona- 2021

Type

Webinar

State

Arizona

Date & Time

September 16, 2020 11:00 am

MT
Review 2021 Arizona MA and PDP plan offering and information regarding rewards program.
AEP Academy / AEP Market Rollouts - Charlotte and Western NC

Type

Webinar

State

North Carolina

Date & Time

September 16, 2020 10:00 am

ET
AEP Academy / AEP Market Rollouts - 2021 - Dade

Type

Webinar

State

Florida

Date & Time

September 16, 2020 10:00 am

ET
AEP Academy / AEP Market Rollouts - Southern CA 2021 Benefits

Type

Webinar

State

California

Date & Time

September 15, 2020 1:00 pm

PT
Agent Focused - North Carolina Broker Agent Virtual Office Hours with Chris Bieser and Melissa Conwell

Type

Webinar

State

North Carolina

Date & Time

September 15, 2020 11:00 am

ET
Your success is our success, so we are trying to do everything we can to help you succeed. Our virtual office hours are simply blocks of time where we will be accessible for you to drop-in to ask questions and have conversations with us.
Enrollment HUB: How to Complete an IDV Enrollment

Type

Webinar

State

National

Date & Time

September 14, 2020 3:00 pm

EST
During this session we will demonstrate how to complete an Individual Dental and/or Vision enrollment.
Veterans - Humana Honor Plan – MA and VA: The Reason for Both

Type

Webinar

State

North Carolina

Date & Time

September 11, 2020 12:00 pm

ET
AEP Academy / AEP Market Rollouts - 2021 Humana

Type

Webinar

State

New York

Date & Time

September 10, 2020 2:00 pm

ET
AEP Academy / AEP Market Rollouts - Austin 2021 AEP Academy Product Rollout

Type

Webinar

State

Texas

Date & Time

September 10, 2020 11:00 am

CT
Join from Computer WebEx meeting Meeting number (access code): 130 206 3045 Join by Phone Dial: 1-872-244-5900,, 1302063045 Dial: 1-800-937-7000,, 1302063045
AEP Academy / AEP Market Rollouts - Southern CA 2021 Benefits

Type

Webinar

State

California

Date & Time

September 10, 2020 10:00 am

PT
Low Income Subsidy & Humana

Type

Webinar

State

National

Date & Time

September 10, 2020 10:00 am

EST
This session explores the basics of Low Income Subsidies and how your clients may be eligible for coverage. We will discuss how LIS works and review the 2020 LIS Chart for insights on resource limits and cost shares for the various subsidy categories. There will be discussion of how Humana’s Dual Eligible Special Needs Plans may benefit LIS recipients, and how you can assist them with Special Election Periods.
AEP Academy / AEP Market Rollouts - Charlotte and Western NC

Type

Webinar

State

North Carolina

Date & Time

September 09, 2020 2:00 pm

ET
Assistance with State & Federal Benefits for Your Prospects (Florida Agents Only)

Type

Webinar

State

Florida

Date & Time

September 9, 2020 12:00 pm

EST
The Social Service Department assists prospective and current members; and the community with applying for public assistance. This assistance and guidance is offered at no cost.  Find out how the Social Services Department can assist career and delegated sales agents with these needs.
Agent Focused - North Carolina Broker Agent Virtual Office Hours with Kim Klein and Marc McMullin

Type

Webinar

State

North Carolina

Date & Time

September 09, 2020 11:00 am

ET
Our virtual office hours are simply blocks of time where we will be accessible for you to drop-in to ask questions and have conversations with us. Agenda: Topics to be discussed but not limited to: • Enrollment Tools and Technology • Marketing Resources • Virtual Presentations (Educational, Sales, etc…) • Niche Marketing Opportunities (Dual Eligibles and Veterans)
AEP Academy / AEP Market Rollouts - Charlotte and Western NC

Type

Webinar

State

North Carolina

Date & Time

September 09, 2020 10:00 am

ET
AEP Academy / AEP Market Rollouts - 2021 - Dade

Type

Webinar

State

Florida

Date & Time

September 09, 2020 10:00 am

ET
Successful Virtual Meetings

Type

Webinar

State

National

Date & Time

September 8, 2020 3:00 pm

EST
Maybe you’re already a pro at speaking to individuals and groups of people when you can see them face to face – but how are you at online interactions? Can you efficiently set up and host a virtual meeting? We can help. During this session we’ll talk about best practices for virtual meetings (providing examples within WebEx) and actions you can take to keep things engaging.
AEP Academy / AEP Market Rollouts - Southern CA 2021 Benefits

Type

Webinar

State

California

Date & Time

September 08, 2020 1:00 pm

PT
Go365 Overview

Type

Webinar

State

National

Date & Time

September 8, 2020 12:00 pm

EST
Learn about the benefits of the Go365 Medicare product, why it’s a market differentiator, and how it can help you build your book of business as an agent. We’ll also cover strategies to increase Go365 member participation and engagement for closing gaps in care.
Agent Focused - North Carolina Broker Agent Virtual Office Hours with Chris Bieser and Melissa Conwell

Type

Webinar

State

North Carolina

Date & Time

September 08, 2020 11:00 am

ET
Your success is our success, so we are trying to do everything we can to help you succeed. Our virtual office hours are simply blocks of time where we will be accessible for you to drop-in to ask questions and have conversations with us.
AEP Academy / AEP Market Rollouts - San Antonio Market 2021

Type

Webinar

State

Texas

Date & Time

September 08, 2020 10:30 am

CT
Join from Computer WebEx meeting Meeting number (access code): 130 911 2728 Join by Phone Dial: 1-872-244-5900,, 1309112728 Dial: 1-800-937-7000,, 1309112728
Veterans - Humana Honor Plan – MA and VA: The Reason for Both

Type

Webinar

State

North Carolina

Date & Time

September 04, 2020 12:00 pm

ET
AEP Academy / AEP Market Rollouts - 2021 Humana

Type

Webinar

State

New York

Date & Time

September 03, 2020 2:00 pm

ET
AEP Academy / AEP Market Rollouts - Arizona- 2021

Type

Webinar

State

Arizona

Date & Time

September 03, 2020 1:00 pm

MT
Review Arizona 2021 MA and PDP plans plus rewards program information. This is a 2 hour meeting
AEP Academy / AEP Market Rollouts - Southern CA 2021 Benefits

Type

Webinar

State

California

Date & Time

September 03, 2020 1:00 pm

PT
AEP Academy / AEP Market Rollouts - Austin 2021 AEP Academy Product Rollout

Type

Webinar

State

Texas

Date & Time

September 03, 2020 1:00 pm

CT
Join from Computer WebEx meeting Meeting number (access code): 130 359 2789 Join by Phone Dial: 1-872-244-5900,, 1303592789 Dial: 1-800-937-7000,, 1303592789
AEP Academy / AEP Market Rollouts - Arizona- 2021

Type

Webinar

State

Arizona

Date & Time

September 03, 2020 1:00 pm

MT
Review Arizona 2021 MA and PDP plans plus rewards program information. This is a 2 hour meeting
AEP Academy / AEP Market Rollouts - Arizona- 2021

Type

Webinar

State

Arizona

Date & Time

September 03, 2020 1:00 pm

MT
Review Arizona 2021 MA and PDP plans plus rewards program information. This is a 2 hour meeting
Agent Focused - North Carolina Broker Agent Virtual Office Hours with Kim Klein and Marc McMullin

Type

Webinar

State

North Carolina

Date & Time

September 02, 2020 11:00 am

ET
Our virtual office hours are simply blocks of time where we will be accessible for you to drop-in to ask questions and have conversations with us. Agenda: Topics to be discussed but not limited to: • Enrollment Tools and Technology • Marketing Resources • Virtual Presentations (Educational, Sales, etc…) • Niche Marketing Opportunities (Dual Eligibles and Veterans)
AEP Academy / AEP Market Rollouts - Charlotte and Western NC

Type

Webinar

State

North Carolina

Date & Time

September 02, 2020 10:00 am

ET
AEP Academy / AEP Market Rollouts - Southern CA 2021 Benefits

Type

Webinar

State

California

Date & Time

September 01, 2020 1:00 pm

PT
Agent Focused - North Carolina Broker Agent Virtual Office Hours with Chris Bieser and Melissa Conwell

Type

Webinar

State

North Carolina

Date & Time

September 01, 2020 11:00 am

ET
Your success is our success, so we are trying to do everything we can to help you succeed. Our virtual office hours are simply blocks of time where we will be accessible for you to drop-in to ask questions and have conversations with us.
Veterans - Humana Honor Plan – MA and VA: The Reason for Both

Type

Webinar

State

North Carolina

Date & Time

August 28, 2020 12:00 pm

ET
Veteran Healthcare Training

Type

Webinar

State

National

Date & Time

August 27, 2020 4:00 pm

EST
Gain a better understanding of Veteran healthcare (VA, Tricare, TFL, ChampVA). Look to confidently engage with Veterans and their loved ones about their health care coverage and the options and resources available to them. This training will enable you to be a better resource to military Veterans and their loved ones.
AEP Academy / AEP Market Rollouts - Southern CA 2021 Benefits

Type

Webinar

State

California

Date & Time

August 27, 2020 3:00 pm

PT
AEP Academy / AEP Market Rollouts - 2021 Humana

Type

Webinar

State

New York

Date & Time

August 27, 2020 2:00 pm

ET
Successful Virtual Meetings

Type

Webinar

State

National

Date & Time

August 27, 2020 12:00 pm

EST
Maybe you’re already a pro at speaking to individuals and groups of people when you can see them face to face – but how are you at online interactions? Can you efficiently set up and host a virtual meeting? We can help. During this session we’ll talk about best practices for virtual meetings (providing examples within WebEx) and actions you can take to keep things engaging.
AEP Academy / AEP Market Rollouts - Austin 2021 AEP Academy Product Rollout

Type

Webinar

State

Texas

Date & Time

August 27, 2020 11:00 am

CT
WebEx meeting Meeting number (access code): 130 487 6536 Join by Phone Dial: 1-872-244-5900,, 1304876536 Dial: 1-800-937-7000,, 1304876536
Welcome to Enrollment HUB: What You Need to Know

Type

Webinar

State

National

Date & Time

August 27, 2020 10:00 am

EST
During this webinar we will show you how to access and log-in to Enrollment HUB; what off-line mode is and how to use it; fill-out an SOA, enrollment application and additional forms; tips & tricks for efficiency. We will also have time devoted to Questions & Answers.
Email Plan-specific Sales Materials to Prospects using Digital Marketing Materials Tool

Type

Webinar

State

National

Date & Time

August 26, 2020 3:00 pm

EST
The Digital Marketing Materials tool provides a way for agents to send plan-specific, CMS required sales materials via email to beneficiaries.  Once a sales presentation has been completed and materials have been reviewed, this process also allows a beneficiary to complete their enrollment application online - - all while making sure that the agent still gets full credit for the sale.  Learn how this tool can help increase your productivity and efficiency.
AEP Academy / AEP Market Rollouts - Charlotte and Western NC

Type

Webinar

State

North Carolina

Date & Time

August 26, 2020 2:00 pm

ET
AEP Academy / AEP Market Rollouts - Southern CA 2021 Benefits

Type

Webinar

State

California

Date & Time

August 26, 2020 1:00 pm

PT
Agent Focused - North Carolina Broker Agent Virtual Office Hours with Kim Klein and Marc McMullin

Type

Webinar

State

North Carolina

Date & Time

August 26, 2020 11:00 am

ET
Our virtual office hours are simply blocks of time where we will be accessible for you to drop-in to ask questions and have conversations with us. Agenda: Topics to be discussed but not limited to: • Enrollment Tools and Technology • Marketing Resources • Virtual Presentations (Educational, Sales, etc…) • Niche Marketing Opportunities (Dual Eligibles and Veterans)
AEP Academy / AEP Market Rollouts - Charlotte and Western NC

Type

Webinar

State

North Carolina

Date & Time

August 26, 2020 10:00 am

ET
Agent Focused - North Carolina Broker Agent Virtual Office Hours with Chris Bieser and Melissa Conwell

Type

Webinar

State

North Carolina

Date & Time

August 25, 2020 11:00 am

ET
Your success is our success, so we are trying to do everything we can to help you succeed. Our virtual office hours are simply blocks of time where we will be accessible for you to drop-in to ask questions and have conversations with us.
Assistance with State & Federal Benefits for Your Prospects (Florida Agents Only)

Type

Webinar

State

Florida

Date & Time

August 25, 2020 9:00 am

EST
The Social Service Department assists prospective and current members; and the community with applying for public assistance. This assistance and guidance is offered at no cost.  Find out how the Social Services Department can assist career and delegated sales agents with these needs.
AEP Academy / AEP Market Rollouts - Arizona- 2021

Type

Webinar

State

Arizona

Date & Time

August 25, 2020 9:00 am

MT
Review 2021 MA and PDP benefits in addition to reward information . This is a 2 hour meeting
AEP Academy / AEP Market Rollouts - Arizona- 2021

Type

Webinar

State

Arizona

Date & Time

August 25, 2020 9:00 am

MT
Review 2021 MA and PDP benefits in addition to reward information . This is a 2 hour meeting
MyHumana Business Center and Service Inquiries

Type

Webinar

State

National

Date & Time

August 24, 2020 3:00 pm

EST
The My Humana Business provides quick access to your applications and policies so you can easily manager your business. This webinar will provide an overview of this tool, working with reports, checking application status and submitting service inquiries.
AEP Academy / AEP Market Rollouts - New Mexico 2021 Plan Rollout

Type

Webinar

State

New Mexico

Date & Time

August 21, 2020 3:00 pm

MT
New Mexico 2021 Plan Focus
AEP Academy / AEP Market Rollouts - Humana NC – Triad Region

Type

Webinar

State

North Carolina

Date & Time

August 21, 2020 1:30 pm

ET
Veterans - Humana Honor Plan – MA and VA: The Reason for Both

Type

Webinar

State

North Carolina

Date & Time

August 21, 2020 12:00 pm

ET
AEP Academy / AEP Market Rollouts - New Mexico 2021 Plan Rollout

Type

Webinar

State

New Mexico

Date & Time

August 21, 2020 11:00 am

MT
All New Mexico 2021 Plan Focus
AEP Academy / AEP Market Rollouts - Humana NC – Triad Region

Type

Webinar

State

North Carolina

Date & Time

August 21, 2020 9:30 am

ET
AEP Academy / AEP Market Rollouts - 2021 Humana

Type

Webinar

State

New York

Date & Time

August 20, 2020 2:00 pm

ET
Sales & Marketing Strategies - Humana Market Resource Center Training

Type

Webinar

State

Texas

Date & Time

August 20, 2020 1:30 pm

CT
Join from Computer WebEx meeting Meeting number (access code): 130 317 4191 Join by Phone Dial: 1-872-244-5900,, 1303174191 Dial: 1-800-937-7000,, 1303174191
AEP Academy / AEP Market Rollouts - New Jersey 2021 Full Review

Type

Webinar

State

New Jersey

Date & Time

August 20, 2020 11:00 am

ET
2021 AEP Training Events. During this training the leadership team will share plan details and opportunities in the market
AEP Academy / AEP Market Rollouts - Southern CA 2021 Benefits

Type

Webinar

State

California

Date & Time

August 20, 2020 10:00 am

PT
AEP Academy / AEP Market Rollouts - 2021 Palm Beach Humana Plan Benefits

Type

Webinar

State

Florida

Date & Time

August 20, 2020 10:00 am

ET
Palm Beach plan details for 2021 and introducing New Agent incentive Reach Rewards Program.
Welcome to Enrollment HUB: What You Need to Know

Type

Webinar

State

National

Date & Time

August 20, 2020 10:00 am

EST
During this webinar we will show you how to access and log-in to Enrollment HUB; what off-line mode is and how to use it; fill-out an SOA, enrollment application and additional forms; tips & tricks for efficiency. We will also have time devoted to Questions & Answers.
Go365 Overview

Type

Webinar

State

National

Date & Time

August 20, 2020 9:00 am

EST
Learn about the benefits of the Go365 Medicare product, why it’s a market differentiator, and how it can help you build your book of business as an agent. We’ll also cover strategies to increase Go365 member participation and engagement for closing gaps in care.
AEP Academy / AEP Market Rollouts - Charlotte and Western NC

Type

Webinar

State

North Carolina

Date & Time

August 19, 2020 2:00 pm

ET
AEP Academy / AEP Market Rollouts - Humana NC – Triangle & Perimeter

Type

Webinar

State

North Carolina

Date & Time

August 19, 2020 1:30 pm

ET
Dual Eligible Basics & Medicaid

Type

Webinar

State

National

Date & Time

August 19, 2020 1:00 pm

EST
During this useful session, we will review the topics of Dual Eligible Special Needs Plans and Humana’s Special Care Coordination. We will cover Medicaid Eligible Plans, the availability of and enrollment in DE-SNP plans, and Special Election Periods that may impact dual eligible beneficiaries.
Agent Focused - North Carolina Broker Agent Virtual Office Hours with Kim Klein and Marc McMullin

Type

Webinar

State

North Carolina

Date & Time

August 19, 2020 11:00 am

ET
Our virtual office hours are simply blocks of time where we will be accessible for you to drop-in to ask questions and have conversations with us. Agenda: Topics to be discussed but not limited to: • Enrollment Tools and Technology • Marketing Resources • Virtual Presentations (Educational, Sales, etc…) • Niche Marketing Opportunities (Dual Eligibles and Veterans)
AEP Academy / AEP Market Rollouts - Tidewater (VA Beach) Benefit Meeting

Type

Webinar

State

Virginia

Date & Time

August 19, 2020 10:00 am

ET
AEP Academy / AEP Market Rollouts - 2021 Humana Space Coast Plan Benefits

Type

Webinar

State

Florida

Date & Time

August 19, 2020 10:00 am

ET
Space Coast plan details for 2021 and Highlighting New Agent incentive Reach Rewards Program
AEP Academy / AEP Market Rollouts - Charlotte and Western NC

Type

Webinar

State

North Carolina

Date & Time

August 19, 2020 10:00 am

ET
AEP Academy / AEP Market Rollouts - 2021 - Dade

Type

Webinar

State

Florida

Date & Time

August 19, 2020 10:00 am

ET
AEP Academy / AEP Market Rollouts - Humana NC – Triangle & Perimeter

Type

Webinar

State

North Carolina

Date & Time

August 19, 2020 9:30 am

ET
AEP Academy / AEP Market Rollouts - 2021 – Oklahoma

Type

Webinar

State

Oklahoma

Date & Time

August 18, 2020 2:00 pm

CT
Come take a deep dive into the product offerings for Oklahoma in 2021. We will cover plan benefits, new tools & resources, opportunities within the market, and much more.
AEP Academy / AEP Market Rollouts - Palm Beach 2021 Benefits

Type

Webinar

State

Florida

Date & Time

August 18, 2020 2:00 pm

ET
Excited to share 2021 benefits, learn about added benefits and changes that will help grow your business with Humana in Palm Beach County.
Agent Focused - North Carolina Broker Agent Virtual Office Hours with Chris Bieser and Melissa Conwell

Type

Webinar

State

North Carolina

Date & Time

August 18, 2020 11:00 am

ET
Your success is our success, so we are trying to do everything we can to help you succeed. Our virtual office hours are simply blocks of time where we will be accessible for you to drop-in to ask questions and have conversations with us.
AEP Academy / AEP Market Rollouts - 2021 – Arkansas

Type

Webinar

State

Arkansas

Date & Time

August 18, 2020 9:00 am

CT
Come take a deep dive into the product offerings for Arkansas in 2021. We will cover plan benefits, new tools & resources, opportunities within the market, and much more.
EXCLUSIVE VIRTUAL AEP ACADEMY EVENT | Southwest Region

Type

Webinar

State

National

Date & Time

August 18, 2020 9:00 am

PST
Southwest Region:  AZ, CA, CO, HI, LA, MS, NM, NV, TX | 9AM - 11AM PST | 10AM - 12PM MST The AEP Academy experience is coming to your computer. AEP 2021 may look different, but you can still provide a more human healthcare experience for your members. At this virtual AEP Academy, we’re giving you a more human experience too. You can still watch live presentations. You can still network with other Agents. And you can still get the details you need to have a successful AEP. All from the comfort of your home.
Help Your Members Estimate Their Drug Costs Using Pharmacy Calculator

Type

Webinar

State

National

Date & Time

August 17, 2020 3:00 pm

EST
This tool allows you to estimate drug costs, demonstrate which pharmacies can lower your member's drug costs, and show the cost savings between name brand and generic drugs. We will show you how to use it to best serve your members.
AEP Academy / AEP Market Rollouts - Humana NC – Eastern & SE NC

Type

Webinar

State

North Carolina

Date & Time

August 17, 2020 1:30 pm

ET
Telephonic Enrollments, Electronic Signatures and IVR SOAs

Type

Webinar

State

National

Date & Time

August 17, 2020 10:00 am

EST
This webinar is a refresher for experienced users of FastApp, Enrollment HUB, and Agent Workbench. It focuses on securing SOAs through the IVR system, the telephonic enrollment process as well as using the electronic signature method with prospects you are enrolling in a plan.
AEP Academy / AEP Market Rollouts - Humana NC – Eastern & SE NC

Type

Webinar

State

North Carolina

Date & Time

August 17, 2020 9:30 am

ET
EXCLUSIVE VIRTUAL AEP ACADEMY EVENT | Southeast Region

Type

Webinar

State

National

Date & Time

August 17, 2020 9:00 am

EST
Southeast Region: AL, GA, FL, Puerto Rico, SC, TN | 9AM - 11AM EST The AEP Academy experience is coming to your computer. AEP 2021 may look different, but you can still provide a more human healthcare experience for your members. At this virtual AEP Academy, we’re giving you a more human experience too. You can still watch live presentations. You can still network with other Agents. And you can still get the details you need to have a successful AEP. All from the comfort of your home.
Veterans - Humana Honor Plan – MA and VA: The Reason for Both

Type

Webinar

State

North Carolina

Date & Time

August 14, 2020 12:00 pm

ET
Sales Technology Tools - Selling from the Couch

Type

Webinar

State

Arkansas

Date & Time

August 13, 2020 2:00 pm

CT
Learn how to complete a compliant sales presentation and enrollment without face to face interaction with your client
Sales Technology Tools - Selling from the Couch

Type

Webinar

State

Oklahoma

Date & Time

August 13, 2020 2:00 pm

CT
Learn how to complete a compliant sales presentation and enrollment without face to face interaction with your client
AEP Academy / AEP Market Rollouts - 2021 Humana

Type

Webinar

State

New York

Date & Time

August 13, 2020 2:00 pm

ET
AEP Academy / AEP Market Rollouts - Southern New Mexico/El Paso, TX 2021 Plan Rollout

Type

Webinar

State

Texas

Date & Time

August 13, 2020 2:00 pm

MT
Southern New Mexico & El Paso TX 2021 Plan Focus
Humana Vantage Agent Portal – An Agent’s Best Friend

Type

Webinar

State

National

Date & Time

August 13, 2020 10:00 am

EST
We are making it even easier to locate marketing information, enrollment tools, and reports you need to build your business – using Humana Vantage Agent Portal. Join us to see the newest features, how they work and how they can make a difference with your sales success. This session is a little longer than usual – we have a lot to share.
AEP Academy / AEP Market Rollouts - Southern New Mexico/El Paso TX 2021 Plan Rollout

Type

Webinar

State

Texas

Date & Time

August 13, 2020 10:00 am

MT
Focus on Southern New Mexico and El Paso TX 2021 Plans
Veteran Healthcare Training

Type

Webinar

State

National

Date & Time

August 12, 2020 3:00 pm

EST
Gain a better understanding of Veteran healthcare (VA, Tricare, TFL, ChampVA). Look to confidently engage with Veterans and their loved ones about their health care coverage and the options and resources available to them. This training will enable you to be a better resource to military Veterans and their loved ones.
Low Income Subsidy & Humana

Type

Webinar

State

National

Date & Time

August 12, 2020 1:00 pm

EST
This session explores the basics of Low Income Subsidies and how your clients may be eligible for coverage. We will discuss how LIS works and review the 2020 LIS Chart for insights on resource limits and cost shares for the various subsidy categories. There will be discussion of how Humana’s Dual Eligible Special Needs Plans may benefit LIS recipients, and how you can assist them with Special Election Periods.
Agent Focused - North Carolina Broker Agent Virtual Office Hours with Kim Klein and Marc McMullin

Type

Webinar

State

North Carolina

Date & Time

August 12, 2020 11:00 am

ET
Our virtual office hours are simply blocks of time where we will be accessible for you to drop-in to ask questions and have conversations with us. Agenda: Topics to be discussed but not limited to: • Enrollment Tools and Technology • Marketing Resources • Virtual Presentations (Educational, Sales, etc…) • Niche Marketing Opportunities (Dual Eligibles and Veterans)
AEP Academy / AEP Market Rollouts - 2021 - Dade

Type

Webinar

State

Florida

Date & Time

August 12, 2020 10:00 am

ET
2021 Benefits
AEP Academy / AEP Market Rollouts - Houston

Type

Webinar

State

Texas

Date & Time

August 12, 2020 10:00 am

CT
AEP Academy / AEP Market Rollouts - Charlotte and Western NC

Type

Webinar

State

North Carolina

Date & Time

August 12, 2020 10:00 am

ET
Enrollment HUB: How to Complete an IDV Enrollment

Type

Webinar

State

National

Date & Time

August 12, 2020 10:00 am

EST
During this session we will demonstrate how to complete an Individual Dental and/or Vision enrollment.
Welcome to Enrollment HUB: What You Need to Know

Type

Webinar

State

National

Date & Time

August 11, 2020 3:00 pm

EST
During this webinar we will show you how to access and log-in to Enrollment HUB; what off-line mode is and how to use it; fill-out an SOA, enrollment application and additional forms; tips & tricks for efficiency. We will also have time devoted to Questions & Answers.
Successful Virtual Meetings

Type

Webinar

State

National

Date & Time

August 11, 2020 10:00 am

EST
Maybe you’re already a pro at speaking to individuals and groups of people when you can see them face to face – but how are you at online interactions? Can you efficiently set up and host a virtual meeting? We can help. During this session we’ll talk about best practices for virtual meetings (providing examples within WebEx) and actions you can take to keep things engaging.
Assistance with State & Federal Benefits for Your Prospects (Florida Agents Only)

Type

Webinar

State

Florida

Date & Time

August 10, 2020 3:00 pm

EST
The Social Service Department assists prospective and current members; and the community with applying for public assistance. This assistance and guidance is offered at no cost.  Find out how the Social Services Department can assist career and delegated sales agents with these needs.
AEP Academy / AEP Market Rollouts - New Jersey 2021 Full Review

Type

Webinar

State

New Jersey

Date & Time

August 10, 2020 2:00 pm

ET
2021 AEP Training Events. During this training the leadership team will share plan details and opportunities in the market
AEP Academy / AEP Market Rollouts - Houston

Type

Webinar

State

Texas

Date & Time

August 10, 2020 1:00 pm

CT
AEP Academy / AEP Market Rollouts - Houston

Type

Webinar

State

Texas

Date & Time

August 07, 2020 1:00 pm

CT
Veterans - Humana Honor Plan - MA and VA: The Reason for Both

Type

Webinar

State

North Carolina

Date & Time

August 07, 2020 12:00 pm

ET
AEP Academy / AEP Market Rollouts - Colorado 2021 Plan Rollout

Type

Webinar

State

Colorado

Date & Time

August 07, 2020 11:00 am

MT
All Colorado 2021 Plans
Sales Technology Tools - Selling from the Couch

Type

Webinar

State

Oklahoma

Date & Time

August 06, 2020 2:00 pm

CT
Learn how to complete a compliant sales presentation and enrollment without face to face interaction with your client
Sales Technology Tools - Selling from the Couch

Type

Webinar

State

Arkansas

Date & Time

August 06, 2020 2:00 pm

CT
Learn how to complete a compliant sales presentation and enrollment without face to face interaction with your client
Sales & Marketing Strategies - Humana Reach Rewards Program Webinar

Type

Webinar

State

Texas

Date & Time

August 06, 2020 10:30 am

CT
WebEx meeting Meeting number (access code): 130 493 0793 Join by Phone Dial: 1-872-244-5900,, 1304930793 Dial: 1-800-937-7000,, 1304930793
AEP Academy / AEP Market Rollouts - 2021 Treasure Coast Humana Plan Benefits

Type

Webinar

State

Florida

Date & Time

August 06, 2020 10:00 am

ET
Treasure coast plan details for 2021 and Highlighting New Agent incentive Reach Rewards Program
Agent Focused - Facebook Social Media Pilot

Type

Webinar

State

Oklahoma

Date & Time

August 06, 2020 9:00 am

CT
Agents now have the ability to load content directly from the MRC to their Facebook business page. Come learn how to actively engage with your community utilizing social media.
EXCLUSIVE VIRTUAL AEP ACADEMY EVENT | Northeast Region

Type

Webinar

State

National

Date & Time

August 6, 2020 9:00 am

CST
Northeast Region: CT, DC, DE, IN, KY, MA, ME, MD, MI, NC, NH, NJ, NY, OH, PA, RI, WV, VA, VT | 9AM - 11AM MST  |  10AM - 12PM CST   |  11AM - 1PM EST The AEP Academy experience is coming to your computer. AEP 2021 may look different, but you can still provide a more human healthcare experience for your members. At this virtual AEP Academy, we’re giving you a more human experience too. You can still watch live presentations. You can still network with other Agents. And you can still get the details you need to have a successful AEP. All from the comfort of your home.
Agent Focused - Facebook Social Media Pilot

Type

Webinar

State

Arkansas

Date & Time

August 06, 2020 9:00 am

CT
Agents now have the ability to load content directly from the MRC to their Facebook business page. Come learn how to actively engage with your community utilizing social media.
Marketing Resource Center 101

Type

Webinar

State

National

Date & Time

On Demand

How to Retain Clients and Enroll New Ones Post-AEP

Type

Webinar

State

National

Date & Time

On Demand

The Humana Difference

Type

Webinar

State

National

Date & Time

On Demand

The Medicare Advantage Opportunity with Humana

Type

Webinar

State

National

Date & Time

On Demand

Understanding the Healthy Foods Card: How to Explain a Unique Benefit

Type

Webinar

State

National

Date & Time

On Demand

Educational resources

Check out our professional development library.

If you have a question, chances are we’ve produced a playbook, podcast or video that can help answer it.

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