CenterWell Pharmacy
Welcome to CenterWell PharmacyTM,* an award-winning, mail-order, preferred cost-sharing pharmacy on many Humana plans. Here’s what your clients get when they choose CenterWell Pharmacy: specialty medications, over-the-counter products and low-cost generics delivered to their home. Multiple refill options–mail, phone, mobile app or online–meet each member’s unique needs. In short, a pharmacy that makes adhering to medications easier, personal and more caring.
Members have the sole discretion to choose their pharmacy. Agents must be objective when advising members about their pharmacy choices and must inform them that other pharmacies are available in our network. Humana members should check their plan documents to verify their prescription benefits.
Online enrollment
A few seconds at the end of the enrollment process could mean possible savings. Ask clients you enroll if they’d like to hear from CenterWell Pharmacy and select “yes.” Remind self-enrolling clients about CenterWell Pharmacy and to check “yes” if they’re interested.
Paper consent form
Prefer paper? Download the CenterWell Pharmacy consent form from the Marketing Resource Center (MRC) accessible via the Vantage Agent portal. You’ll need to mail or fax the form to CenterWell Pharmacy.
Existing members
Don’t worry if you forgot to ask about CenterWell Pharmacy at enrollment. Existing members who would like to hear from CenterWell Pharmacy can call to give CenterWell Pharmacy permission to contact them. You can direct existing members to call 1-855-310-5799.
Two-minute overview
CenterWell Pharmacy videos
More than just a package
Your clients get more than just their prescriptions when they use CenterWell Pharmacy, they get service, accuracy and safety. Watch to learn how.
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CenterWell Pharmacy resources
Get the most up-to-date information about CenterWell Pharmacy in one location. The resources you need to help clients get started are right here at your fingertips.
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Dedicated to your success
Your local support team can guide you on the ins and outs of CenterWell Pharmacy from enrollment to consent, marketing to retention and just about everything in between.
