PLAN YEAR 2022

Recertification

To sell Medicare plans, the Centers for Medicare and Medicaid Services (CMS) requires that every Agent—that’s you!—needs to complete annual Medicare and product-specific trainings.

You need recertification if you’re a Humana Medicare Agent who either certified or recertified with Humana last year. This year, you can choose to certify through AHIP or NAHU. 

RECERTIFICATION 101

Who?

Did you sell Humana Medicare products last year? Do you want to sell them again this year? Do you want to ensure you receive your renewal commissions? If you said yes to all, then recertification is for you.

RECERTIFICATION 101

What?

Similarly to certification, you need to pass a Medicare basics course and Humana’s product-specific course in order to sell our Medicare Advantage and PDP plans. These courses are reinforcements and updates of the information you learned during your initial certification.

RECERTIFICATION 101

When?

If you plan to sell Humana’s Medicare products for Plan Year 2022, you must recertify prior to selling 2022 plans and by 5:00 PM, EST, on November 30, 2021. Recertification courses will launch on June 29*, so you’ll have plenty of time to complete them.

*NOTE: Spanish versions will be delayed until after the June 29 launch. Look for additional communications on Spanish versions.

RECERTIFICATION 101

How?

After you’re approved to contract with Humana, you’ll receive an email with instructions on how to certify within Humana MarketPoint University. 

First, choose whether you want to complete your training through AHIP or NAHU. Both cover your required training on Medicare basics, marketing, enrollment and Fraud Waste and Abuse. And both will give you six attempts to pass. 

Next, you’ll complete the Humana-specific part of certification. This course goes over our compliance, products and general guidance. You will complete the content with knowledge checks along the way. At the end, you attest that you understand and will follow all Humana guidance. 

And then you’re done! Thank you for choosing to recertify with Humana. 

What's Next?

Next Steps for Recertification

Don’t hesitate to talk to your Humana representative if you have any questions along the way.

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Find the "Education" Card
Click on "MarketPoint University"
Additional information

Helpful Resources

How to Access AHIP and Transfer Your AHIP Score to Humana
Download
How to Access NAHU and Transfer Your NAHU Score to Humana
Download
How to Complete Humana MAPD & PDP Certification & Recertification
Download
How to Complete Humana MAPD & PDP Certification & Recertification State Farm
Download

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